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Privacy policy

Delight Hotels and Resorts – Privacy Policy

Last Updated: 30th January 2024

Protecting your privacy is important to Delight Hotels and Resorts. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
a. Personal Information: We may collect personal information, such as your name, contact details, payment information, and other relevant details when you make a reservation or interact with our services.
b. Usage Information: We may collect information about your interactions with our website, including IP addresses, browser types, and pages viewed.

2. How We Use Your Information:
a. We use the information collected to provide and improve our services, process reservations, and enhance your overall experience.
b. Personal information may be used for communication purposes, such as sending confirmation emails, updates, and responding to inquiries.
c. We may use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website.

3. Information Sharing:
a. We do not sell, trade, or rent your personal information to third parties.
b. We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, IT service providers), subject to confidentiality agreements.

4. Data Security:
a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
b. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Your Choices:
a. You have the right to update, correct, or delete your personal information. You can do this by contacting our customer service.
b. You may choose to opt-out of receiving promotional emails from us by following the instructions in the emails.

6. Children’s Privacy:
a. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to the Privacy Policy:
a. We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

8. Contact Us:
a. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at reservations@delightstay.co.in.

Thank you for trusting Delight Hotels and Resorts with your information. We are committed to protecting your privacy and providing a safe and enjoyable experience.