Last Updated: 30th January 2024
1. Information We Collect:
a. Personal Information: We may collect personal information, such as your name, contact details, payment information, and other relevant details when you make a reservation or interact with our services.
b. Usage Information: We may collect information about your interactions with our website, including IP addresses, browser types, and pages viewed.
2. How We Use Your Information:
a. We use the information collected to provide and improve our services, process reservations, and enhance your overall experience.
b. Personal information may be used for communication purposes, such as sending confirmation emails, updates, and responding to inquiries.
3. Information Sharing:
a. We do not sell, trade, or rent your personal information to third parties.
b. We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, IT service providers), subject to confidentiality agreements.
4. Data Security:
a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
b. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
5. Your Choices:
a. You have the right to update, correct, or delete your personal information. You can do this by contacting our customer service.
b. You may choose to opt-out of receiving promotional emails from us by following the instructions in the emails.
6. Children’s Privacy:
a. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Contact Us:
Thank you for trusting Delight Hotels and Resorts with your information. We are committed to protecting your privacy and providing a safe and enjoyable experience.